Air21 Blog Posts
Service Advisory as of March 15, 2020 4:00PM
By admin on March 15th, 2020
15 March 2020 | 4:00 PM
Dear Valued Clients,
During this challenging time brought about by the Coronavirus (COVID-19) pandemic, resulting in the Philippine government’s announcement of a community quarantine of Metro Manila affecting land, sea, and air travel, we are adjusting our cut off time effective March 16, 2020 until further notice:
Updated Customer Service Booking Call- Time Cut Off & Pick Up Closing Time
Cavite, Laguna, NCR
Location | CS Booking
Call-Time Cut off |
Pick- up
Closing Time |
Cavite | 1:00 PM | 3:00 PM |
Laguna | 1:00 PM | 3:00 PM |
NCR | 3:00 PM | 5:00 PM |
Additional information:
- We will not be accepting perishable items momentarily as we cannot guarantee delivery dates given the impeded movement of goods due to cancelled domestic flights and shipping schedules.
- Please expect some delays in pick-ups and deliveries given the additional checkpoints and protocols being implemented by the different municipalities and cities within the NCR. Lead times may change as new policies and procedures are imposed. We will inform you of changes as soon as we can.
For further inquiries, you may call our CS hotline at 8854-2100, operating from Mondays to Saturdays, 7:00 AM to 8:00 PM ,air21.com.ph and you may also check the AIR21 FB Page. Thank you for your understanding and continued patronage. Stay safe!
Sincerely,
[Signed}
MARICRIS CAMPIT
President
AIR21
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