CUSTOMER SERVICE HOTLINE



Metro Manila:
+63.2.8854.2100
Operating Hours are Mondays to Saturdays
8:00 AM to 4:00 PM

 
Metro Cebu:
+63.32.267.3467
Operating Hours are Mondays to Saturdays
8:00 AM to 4:00 PM

AIR21 BUSINESS HUB

STATUS

BUSINESS HOURS


  NATIONAL CAPITAL REGION (NCR)

   
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ALABANG TOWN CENTER OPEN Monday - Saturday 11:00 AM - 6:00 PM
FESTIVAL MALL ALABANG OPEN Monday - Saturday 11:00 AM - 9:00 PM
GATEWAY MALL, QUEZON CITY OPEN Monday - Sunday 11:00 AM - 07:00 PM
MARKET! MARKET! OPEN Monday - Sunday 10:00 AM - 05:00 PM
SHAW AVE., PASIG
SMX CONVENTION CENTER (MOA) OPEN Monday - Sunday 9:30 AM - 03:00 PM
SM MEGAMALL OPEN Monday - Sunday 10:00 AM - 6:00 PM
KALAYAAN OPEN
PANDACAN OPEN Monday - Saturday 8:00 AM - 6:00 PM
SM NORTH EDSA OPEN Monday - Sunday 10:00 AM -6:00 PM
SM HYPERMART FTI OPEN Monday - Sunday 9:00 AM - 07:00 PM
DUTY FREE
SM FAIRVIEW
UNIMART GREENHILLS
ARANETA SUPERCENTER
ARANETA BUS TERMINAL
AIR21 MERVILLE WAREHOUSE OPEN Monday - Saturday 8:00 AM - 05:00 PM

  REGION I

   
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CANDON, ILOCOS SUR
BATAC, ILOCOS NORTE
LAOAG CITY
CALASIAO, PANGASINAN
DAGUPAN CITY OPEN MWF 9:00 AM - 03:00 PM
VIGAN- ILOCOS SUR
SAN FERNANDO, LA UNION
URDANETA CITY OPEN MWF 9:00 AM - 03:00 PM


  REGION II

   
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CAUAYAN, ISABELA OPEN
BASCO, BATANES
BAYOMBONG, NUEVA VIZCAYA OPEN Monday - Friday 8:00 AM - 03:00 PM
TUGUEGARAO CITY OPEN


  REGION III

   
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ABUCAY BATAAN OPEN Monday - Saturday 8:00 AM - 05:00 PM
BALANGA BATAAN
DINALUPIHAN BATAAN OPEN Monday - Saturday 8:00 AM - 05:00 PM
CLARK OPEN Monday - Friday 9:00 AM - 04:00 PM
HYPERMART CLARK
GAPAN NUEVA ECIJA
CABANATUAN CITY OPEN Monday - Saturday 8:00 AM - 03:00 PM
OLONGAPO CITY OPEN Monday - Friday 9:00 AM - 05:00 PM
SAN FERNANDO, PAMPANGA OPEN Monday - Saturday 8:00 AM - 05:00 PM
SAN ANTONIO ZAMBALES OPEN Monday - Friday 9:00 AM - 04:00 PM
PARAISO, TARLAC OPEN Monday - Friday 9:00 AM - 05:00 PM
BALER, AURORA
SUBIC, FREEPORT ZONE


  CAR

   
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ABRA
BAGUIO CITY OPEN Monday - Saturday 9:00 AM - 05:00 PM
SM CITY BAGUIO OPEN Monday - Friday 10:00 AM - 05:00 PM


  REGION IV-A

   
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CEPZA, ROSARIO, CAVITE OPEN Monday - Friday 8:00 AM - 6:00 PM
CAVITE STATION OPEN Monday - Friday 8:00 AM - 05:00 PM
CABUYAO STATION OPEN Monday - Friday 8:00 AM - 05:00 PM
LEMERY, BATANGAS OPEN Monday - Friday 8:00 AM - 04:00 PM
LIPA CITY CLOSED
SAN PABLO CITY CLOSED
SM BACOOR OPEN Monday - Sunday 10:00 AM - 07:00 PM
STA. LUCIA EAST, CAINTA RIZAL OPEN Monday - Sunday 10:00 AM - 07:00 PM
STA. ROSA LAGUNA GOLDEN CITY CLOSED
STA ROSA LAGUNA WALTERMART OPEN Monday - Sunday 9:00 AM - 04:00 PM
TAYTAY STATION OPEN Monday - Friday 8:00 AM - 05:00 PM
LOS BA?OS, LAGUNA OPEN Monday - Sunday 9:00 AM - 04:00 PM
SM DASMA OPEN Monday - Sunday 10:00 AM - 07:00 PM
LANCASTER, IMUS OPEN Monday - Saturday 8:00 AM - 04:00 PM


  REGION IV-B

   
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CALAPAN, MINDORO CLOSED
PUERTO PRINCESA CITY OPEN Monday - Friday 8:00 AM - 04:00 PM
SAN JOSE, MINDORO OCCIDENTAL CLOSED
MARINDUQUE CLOSED


  REGION V

   
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DAET CLOSED
LEGAZPI CITY CLOSED
NAGA CITY OPEN Monday - Saturday 8:00 AM - 04:00 PM
SORSOGON CITY CLOSED
TABACO CITY CLOSED
VIRAC, CATANDUANES CLOSED


  REGION VI

   
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ANTIQUE CLOSED
ILOILO (MARYVILLE) OPEN Monday - Saturday 9:00 AM - 05:00 PM
ILOILO STATION OPEN Monday - Friday 8:00 AM - 05:00 PM
KALIBO, AKLAN CLOSED
BACOLOD OPEN Monday - Friday 8:00 AM - 05:00 PM
ROXAS CITY CLOSED


  REGION VII

   
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AYALA CENTER, CEBU CITY CLOSED
BANILAD TOWN CENTER, CEBU CITY CLOSED
BANTAYAN ISLAND, CEBU CITY OPEN Monday - Friday 9:00 AM - 04:00 PM
DUMAGUETE CITY OPEN Monday - Friday 8:00 AM - 05:00 PM
MANDAUE CEBU CLOSED
SM CITY, CEBU CITY CLOSED
TAGBILARAN CITY CLOSED
TALISAY, CEBU CITY CLOSED


  REGION VIII

   
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TACLOBAN OPEN Monday - Friday 8:00 AM - 05:00 PM
CALBAYOG, SAMAR OPEN Monday - Saturday 8:00 AM - 05:00 PM


  REGION IX

   
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IPIL, ZAMBOANGA SIBUGAY CLOSED
ZAMBOANGA CITY OPEN Tuesday - Wednesday 9:00 AM - 03:00 PM
PAGADIAN CLOSED
DIPOLOG CITY OPEN Monday - Saturday 9:00 AM - 03:00 PM


  REGION X

   
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BUKIDNON OPEN Wednesday 9:00 AM - 04:00 PM
CAGAYAN DE ORO CITY STATION OPEN Monday - Saturday 8:00 AM - 04:00 PM
CAGAYAN DE ORO CLOSED
ILIGAN CITY CLOSED
OZAMIS CITY CLOSED


  REGION XI

   
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MATINA, DAVAO OPEN Monday - Friday 8:00 AM - 05:00 PM
DAVAO STATION OPEN Monday - Saturday 8:00 AM - 04:00 PM
TAGUM CITY OPEN Monday - Saturday 9:00 AM - 05:00 PM


  SOCCSKSARGEN

   
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GENERAL SANTOS CITY CLOSED
KIDAPAWAN CITY CLOSED
COTABATO CITY CLOSED
MIDSAYAP, NORTH COTABATO CLOSED


  CARAGA

   
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BUTUAN CITY CLOSED
SURIGAO CITY CLOSED